Effective Communication Skills for Good Customer Service

EFFECTIVE COMMUNICATION SKILLS FOR GOOD CUSTOMER SERVICE PRESENTED BY OLUWASEGUN JAMES TABLE OF CONTENTS Table of Contents Page Title Page 1 Table of Content 2 1.1 Introduction†¦show more content†¦For good customer satisfaction, many companies today are already engaging there staff on communication skills for delivering service excellence in order to retain their customer’s loyalty. Effective communications for good customer service can be achieved by adopting some of the following steps: * Do not interrupt customer when communicating * Be a good listener * Endeavour to use positive statements * Stay away from asking negative questions * Be alert to difference in technical knowledge. This research will be focusing on bridging the gaps of ineffective communication skills for good customer service, and the focus will be centered on customer care representatives of different organizations in delivering service excellence to customer and equally investigate ways of correcting the behavioral attitudes of customer care representatives of the organizations in focus. RESARCH OBJECTIVES The objectives of this research will be centered on overcoming the challenges of ineffective ways of communication that are confronting organizations such as: * Customer dissatisfaction * Decrease in Customer Loyalty * High customer turn over * Decrease in Patronage In doing this the following will be considered * The Ingredients for Effective Communication * Ways to Increase Effective Communication with Customers * The Power of Questions And Reflective Listening * Understanding And UsingShow MoreRelatedImportance Of Communication In Pharmacy1000 Words   |  4 PagesThe Importance of Communication Skills for Pharmacy Technicians Introduction Effective communication is necessary in Pharmacy Services to provide quality patient care especially for Pharmacy Technicians who involve in communication on their daily tasks. 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Relationship Building and Solving Customer Problems: Satisfied customers will remainRead MoreEffective Communication And Customer Service1047 Words   |  5 PagesCommunication plays a big role in our everyday life. Without communication we would not succeed in everyday life. Communication is everywhere regardless if it is talking or body jesters. We are going to learn the main factors for good communication whether that be face-to-face or over the phone. I will talk about Effective communication in customer service, Customer service skills that every employee needs, and 10 ways to communicate effectively. Did you know that there is an effective way to communicateRead MoreAssignment 1: Fundamentals of Effective Communication in the Workplace691 Words   |  3 PagesFundamentals of Effective Communication in the workplace BUS 100 05/10/2014 Professor: The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening. The Purpose: Today’s society focuses on customers’ satisfactionRead MoreDeveloping Yourself as an Effective Human Resources Practitioner1698 Words   |  7 PagesYourself as an Effective Human Resources Practitioner Contents Page Introduction The purpose of this report is to identify the knowledge, skills and behaviour that is required to be an effective HR practitioner. Looking at different areas, such as insight, strategy and solutions, leading HR. I will then look at the professional area of service delivery and information and look at the activities and knowledge that relates to my current HR role and why. 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Communications management plan C. Performance reports D. Formal acceptance 3. Herzberg identified factors, which, if present, will

The Role of Youth in Realizing Dreams of Abdulkalam Free Essays

A computer network is a telecommunications network that allows computers to exchange data. The physical connection between networked computing devices is established using either cable media or wireless media. The best-known computer network is the Internet. We will write a custom essay sample on The Role of Youth in Realizing Dreams of Abdulkalam or any similar topic only for you Order Now Network devices that originate, route and terminate the data are called network nodes. [1] Nodes can include hostssuch as servers and personal computers, as well as networking hardware. Two devices are said to be networked when a process in one device is able to exchange information with a process in another device. Computer networks support applications such as access to the World Wide Web, shared use of application and storage servers, printers, and fax machines, and use of email and instant messaging applications. The remainder of this article discusses local area network technologies and classifies them according to the following characteristics: the physical media used to transmit signals, the communications protocols used to organize network traffic, along with the network’s size, its topology and its organizational intent. The communication media used to connect devices to form a computer network include electrical cable (HomePNA, power line communication, G. hn),optical fiber (fiber-optic communication), and radio waves (wireless networking). In the OSI model, these are defined at layers 1 and 2 — the physical layer and the data link layer. A widely-adopted family of communication media used in local area network (LAN) technology is collectively known as Ethernet. The media and protocol standards that enable communication between networked devices over Ethernet is defined by IEEE 802. Ethernet encompasses both wired and wireless LAN technologies. Wired LAN devices transmit signals over cable media. Wireless LAN devices use radio waves or infrared signals as a transmission medium. Wired technologies[edit] The order of the following wired technologies are, roughly, from slowest to fastest transmission speed. Twisted pair wire is the most widely used medium for all telecommunication. Twisted-pair cabling consist of copper wires that are twisted into pairs. Ordinary telephone wires consist of two insulated copper wires twisted into pairs. Computer network cabling (wired Ethernet as defined by IEEE 802. ) consists of 4 pairs of copper cabling that can be utilized for both voice and data transmission. The use of two wires twisted together helps to reducecrosstalk and electromagnetic induction. The transmission speed ranges from 2 million bits per second to 10 billion bits per second. Twisted pair cabling comes in two forms: unshielded twisted pair (UTP) and shielded twi sted-pair (STP). Each form comes in several category ratings, designed for use in various scenarios. Coaxial cable is widely used for cable television systems, office buildings, and other work-sites for local area networks. The cables consist of copper or aluminum wire surrounded by an insulating layer (typically a flexible material with a high dielectric constant), which itself is surrounded by a conductive layer. The insulation helps minimize interference and distortion. Transmission speed ranges from 200 million bits per second to more than 500 million bits per second. ITU-T G. hn technology uses existing home wiring (coaxial cable, phone lines and power lines) to create a high-speed (up to 1 Gigabit/s) local area network. An optical fiber is a glass fiber. It uses pulses of light to transmit data. Some advantages of optical fibers over metal wires are less transmission loss, immunity from electromagnetic radiation, and very fast transmission speeds of up to trillions of bits per second. One can use different colors of lights to increase the number of messages being sent over a fiber optic cable. Wireless technologies[edit] Main article: Wireless network Terrestrial microwave – Terrestrial microwave communication uses Earth-based transmitters and receivers resembling satellite dishes. Terrestrial microwaves are in the low-gigahertz range, which limits all communications to line-of-sight. Relay stations are spaced approximately 48 km (30 mi) apart. Communications satellites – Satellites communicate via microwave radio waves, which are not deflected by the Earth’s atmosphere. The satellites are stationed in space, typically in geosynchronous orbit 35,400 km (22,000 mi) above the equator. These Earth-orbiting systems are capable of receiving and relaying voice, data, and TV signals. Cellular and PCS systems use several radio communications technologies. The systems divide the region covered into multiple geographic areas. Each area has a low-power transmitter or radio relay antenna device to relay calls from one area to the next area. Radio and spread spectrum technologies – Wireless local area networks use a high-frequency radio technology similar to digital cellular and a low-frequency radio technology. Wireless LANs use spread spectrum technology to enable communication between multiple devices in a limited area. IEEE 802. 11 defines a common flavor of open-standards wireless radio-wave technology. Infrared communication can transmit signals for small distances, typically no more than 10 meters. In most cases, line-of-sight propagation is used, which limits the physical positioning of communicating devices. A global area network (GAN) is a network used for supporting mobile across an arbitrary number of wireless LANs, satellite coverage areas, etc. The key challenge in mobile communications is handing off user communications from one local coverage area to the next. In IEEE Project 802, this involves a succession of terrestrial wireless LANs. [6] Bluetooth is managed by the Bluetooth Special Interest Group, which has more than 18,000 member companies in the areas of telecommunication, computing, networking, and consumer electronics. 3]Bluetooth was standardized as IEEE 802. 15. 1, but the standard is no longer maintained. The SIG oversees the development of the specification, manages the qualification program, and protects the trademarks. [4]To be marketed as a Bluetooth device, it must be qualified to standards defined by the SIG. [citation needed]A network of patents is re quired to implement the technology and are licensed only for those qualifying devices. Coaxial cable, or coax (pronounced ‘ko. ?ks), is a type of cable that has an inner conductor surrounded by a tubular insulating layer, surrounded by a tubular conducting shield. Many coaxial cables also have an insulating outer sheath or jacket. The term coaxial comes from the inner conductor and the outer shield sharing a geometric axis. Coaxial cable was invented by English engineer and mathematician Oliver Heaviside, who patented the design in 1880. [1] Coaxial cable differs from other shielded cable used for carrying lower-frequency signals, such as audio signals, in that the dimensions of the cable are controlled to give a precise, constant conductor spacing, which is needed for it to function efficiently as a radio frequency transmission line. Coaxial cable is used as a transmission line for radio frequency signals. Its applications include feedlines connecting radio transmitters and receivers with their antennas, computer network (Internet) connections, and distributing cable television signals. One advantage of coax over other types of radiotransmission line is that in an ideal coaxial cable the electromagnetic field carrying the signal exists only in the space between the inner and outerconductors. This allows coaxial cable runs to be installed next to metal objects such as gutters without the power losses that occur in other types of transmission lines. Coaxial cable also provides protection of the signal from external electromagnetic interference. Twisted pair cabling is a type of wiring in which two conductors of a single circuit are twisted together for the purposes of canceling out electromagnetic interference (EMI) from external sources; for instance,electromagnetic radiation from unshielded twisted pair (UTP) cables, and crosstalk between neighboring pairs. It was invented by Alexander Graham Bell. An optical fiber (or optical fibre) is a flexible, transparent fiber made of high quality extruded glass (silica) or plastic, slightly thicker than a human hair. It can function as a waveguide, or â€Å"light pipe†,[1] to transmit light between the two ends of the fiber. [2] The field of applied science and engineering concerned with the design and application of optical fibers is known as fiber optics. Optical fibers are widely used in fiber-optic communications, which permits transmission over longer distances and at higher bandwidths (data rates) than other forms of communication. Fibers are used instead of metal wires because signals travel along them with less loss and are also immune to electromagnetic interference. Fibers are also used for illumination, and are wrapped in bundles so that they may be used to carry images, thus allowing viewing in confined spaces. Specially designed fibers are used for a variety of other applications, including sensors and fiber lasers. Microwave transmission refers to the technology of transmitting information or energy by the use of radio waves whose wavelengths are conveniently measured in small numbers of centimetre; these are calledmicrowaves. This part of the radio spectrum ranges across frequencies of roughly 1. gigahertz (GHz) to 30 GHz. TMicrowaves are widely used for point-to-point communications because their small wavelength allows conveniently-sized antennas to direct them in narrow beams, which can be pointed directly at the receiving antenna. This allows nearby microwave equipment to use the same frequencies without interfering with each other, as lower frequency radio waves do. Another advantage is that the high frequency of microwaves gives the m icrowave band a very large nformation-carrying capacity; the microwave band has a bandwidth 30 times that of all the rest of the radio spectrum below it. A disadvantage is that microwaves are limited to line of sight propagation; they cannot pass around hills or mountains as lower frequency radio waves can. Microwave radio transmission is commonly used in point-to-point communication systems on the surface of the Earth, in satellite communications, and indeep space radio communications. Other parts of the microwave radio band are used for radars, radio navigation systems, sensor systems, and radio astronomy. ese correspond to wavelengths from 30 centimeters down to 1. 0 cm. Wireless network refers to any type of computer network that uses wireless (usually, but not always radio waves) for network connections. It is a method by which homes, telecommunications networks and enterprise (business) installations avoid the costly process of introducing cables into a building, or as a connection between various equipment locations. [1] Wirelesstelecommunications networks are generally implemented and administered using radio communication. This implementation takes place at the physical level (layer) of the OSI model network structure. [2] Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength radio transmissions in the ISM band from 2400–2480 MHz) from fixed and mobile devices, creating personal area networks (PANs) with high levels of security. Created by telecom vendor Ericssonin 1994,[2] it was originally conceived as a wireless alternative to RS-232 data cables. It can connect several devices, overcoming problems of synchronization. Wi-Fi, also spelled Wifi or WiFi, is a popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves. The Wi-Fi Alliance defines Wi-Fi as any â€Å"wireless local area network (WLAN) products that are based on the Institute of Electrical and Electronics Engineers’ (IEEE)802. 11 standards†. [1] However, since most modern WLANs are based on these standards, the term â€Å"Wi-Fi† is used in general English as a synonym for â€Å"WLAN†. Only Wi-Fi products that complete Wi-Fi Allianceinteroperability certification testing successfully may use the â€Å"Wi-Fi CERTIFIED† trademark. A device that can use Wi-Fi (such as a personal computer, video-game console, smartphone, digital camera,tablet or digital audio player) can connect to a network resource such as the Internet via a wireless network access point. Such an access point (or hotspot) has a range of about 20 meters (65 feet) indoors and a greater range outdoors. Hotspot coverage can comprise an area as small as a single room with walls that block radio waves or as large as many square miles — this is achieved by using multiple overlapping access points. How to cite The Role of Youth in Realizing Dreams of Abdulkalam, Papers

Themes Of Great Expectations Essay Research Paper free essay sample

Subjects Of Great Expectations Essay, Research Paper Three subjects from the novel, Great Expectations Subject. ( Them ) , n. 1. Subject ; capable. 2. A short written composing. Great Expectations was a great novel with many subjects. The subjects I am traveling to state you approximately are the undermentioned: Self find and adulthood, trueness and duty, and how wealth and place corrupt. The subject, # 8220 ; Self find and adulthood # 8221 ; took topographic point when Pip went to Miss Havisham # 8217 ; s house and was made merriment of by Estella ; when she was speaking bad about Pip # 8217 ; s suit, his places, and his harsh custodies. After that he changed so that he would be liked by Estella. Pip truly matures when he goes to London to populate with Mr. Mick jaggers. He has to turn into a gentleman to be accepted by the society that he has to populate in. The subject, # 8220 ; trueness and duty # 8221 ; took topographic point when Pip went back to the church pace to convey the inmate back some supplies and tells him, # 8220 ; I # 8217 ; m glad you bask it. We will write a custom essay sample on Themes Of Great Expectations Essay Research Paper or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page # 8221 ; Pip didn # 8217 ; Ts have to travel Joseph 2 back to the inmate after being scared but I think he did out of being scared and out of generousness. He learned of the duty he must hold when I T comes to great amounts of money and on how to usage. Once he turned twenty-one, he was responsible for his ain ego in a manner. The subject, # 8220 ; how wealth and place corrupt # 8221 ; had to make with after Pip left to be with Mr. Jaggers. Estella liked him more when Pip had a batch of money and when he had a nice suit. The sad portion was that Joe thought he had to move all low around Pip, when Pip wanted him to be like himself. Pip besides didn # 8217 ; t like the sight of Joe in such nice garb and seeking to be so gentle-man like. Back so the sum of money you had determined what sort of individual you were and enabled you to be a portion of all the formal parties and such. Wealth played a large function in the book and in those times. If you were rich you had to larn how to move, like Pip erudite manners, how to fence, how to dine, and how to dance. Towards the terminal of the book Pip was in a coma, when he awoke he in his bed with Joe following to him. Pip stayed with Joe at Joe and Hens house. Joseph 3 I think the book was good. I think the stoping could hold been different with Pip impairing Estella. I like how Joe got to get married and be with person who didn # 8217 ; t him and who didn # 8217 ; t poke merriment at him.

How to Write a Research Proposal on Genetics in the 21st Century

How to Write a Research Proposal on Genetics in the 21st Century Writing a research paper doesn’t necessarily have to be rocket science. On the contrary, it is rather simple once you know how to do it. No matter what the topic, you need to properly understand what a research proposal means. The purpose of writing a research proposal is to show others that you have a potential research project and have the ability and competence to complete it. It should contain all the necessary elements involved in the research process and pass critical information along to readers so that they can form an idea about the proposed study. No matter what methodology you use, your research proposal should elaborate what you want to accomplish, what is the reason that you want to do it and what steps will you take to do it. Everything in your proposal must be crystal clear and demonstrate sound judgement. Remember that both research writing and research proposals should be delivered with quality in mind. Having both properly balanced, your writing would become compelling and interesting to read while your research proposal will be coherent and clear. This will make your proposal more acceptable to the authorities[1]. Here is how you outline a research proposal: Title Your title should clearly tell reader what to expect. It should provide insights to your proposal while indicating independent and dependent variables. Try to think of a title that is both informative and appealing. An effectual title will leave a good impression on the reader and compels him/her to further read your proposal. Abstract Abstract can be defined as a brief summary of what readers will find in the research proposal. It should contain a research question, hypothesis (if any), the operandi[2] Â  and discoveries. You can describe the procedure further by including the design, sample or any utensils that’ll[3] Â  be used. Introduction First off, you need to clearly speak of what problem or issues the research is focused on and support it with some background and context. You want to frame your research question in a focused context, so that its importance becomes immediately apparent. This depends on your creativity and how well you understand the depth of the problems involved in the research. The more knowledge you have on your research, the easier it becomes to think clearly and write a stellar research proposal. Next, you’ll need to define the issues and problems that lead to your research. You’ll continue further and explain the independent and dependent variables of your experiment; defining the phenomenon that you are eager to study is an option too. If you have any hypothesis in your research, do explain it afterwards and conclude your introduction by delivering a clear delimitation focus. You can also define significant concepts, but again, this can be seen as optional. Literature Review Although literature review is something that is attached to the introduction section, it is recommended that you make a separate section for it because that’s how professors prefer it. This is because it provides a more concise review to the reader. Here are some factors: Literature review clarifies that you are not duplicating the work of others. It also gives credibility to people from whom you have created your research. Reveals how well-versed you are on the research problem. Denotes how well you understand theoretical and research issues related to your research question. Reveals how critically you can assess the literature information. Demonstrates that you are able to combine and produce the literature. It delivers a conceptual model of what your research is all about and provides new insights on theoretical concepts and problems. Compels your reader that your research proposal will make an important and considerable handout to the literature[4] . That’s about it! You are now armed with the necessary tools to write a highly compelling research proposal on genetics in the 21st century. In case you missed the previous guide where we provided 20 topics on genetics in the 21st century along with a sample research paper, check that out and revisit our very first guide containing 12 facts on genetics in the 21st century for an academic research paper to get a better idea of how it all fits together.

College Close-reading Essays Instruction, Examples

College Closes A Guide How To Write A Close Reading Essay You may wonder what is meant by a close-reading essay. Consider an example of an individual going to a museum. He will stare at a picture until he finds out information he did not see initially. This is what is happening while writing a close-reading essay. While writing this kind of essay, you are expected to be flexible in your observation and be analytical in your interpretation of texts. When your tutor gives you this assignment, treat it as the best opportunity for you to show your teacher that apart from having the ability to identify minutes in a poem, passage or short storytelling, you can say something significant about your identification. Take it if you are looking for a hidden treasure. All the details you discover are your treasures, and at this moment you have all the freedom of deciding how to handle them. In most occasions, you will discover that you enjoy the process of writing a close-read essay. Because you will give meaning to every single word used in a text, you will find the process fascinating. Taking a more in-depth look at the discovered details will also help you find out a deeper and more detailed meaning of the text enlightening your experience of it. Before you make your conclusion to leave your assigned task on writing a close-reading text, give yourself a chance to see the beneficial side of it. Definition of a Close Reading As the name suggests, a close reading essay refers to an essay that is focused on the tiny themes within a literary story, passage, or poem. Most of the essays you might have come across or written were concerned on broader topics like justice, adulthood, loneliness, love, and jealousy. The mentioned issues are called broader themes because they deal with problems that are common in texts. They are not hard to find in any document. They are readily seen like traffic signs. Characteristics explained in the text would sometimes refer to them directly. At some point, these themes would be repeated in the text. They come in the mind of readers once they reference their work. On the other side, close reading assignments seek to explain what would be disclosed if one decides to look at these broad themes deeply. It is like examining the bottom of the rock and describing your experience and discovery (How to Write a Close Reading Essay, 2019). In close reading essays, the writer is expected to explain in detail how smaller teams have been used creatively to connect to the larger theme. In such articles, you should be in a position to tell how the writer has used his language and what has been left out. This essay is like a deep scuba that dives to the bottom of the text, ocean to find out how the authors choice of words, imagery, tonal variation, and other literary elements work together to bring out a unified theme in the text. Though the close essay intends to look beyond the typical focus of the book, most aspects uncovered in the text acts as a road map towards the larger theme. Most items you identify in a close reading essay help you understand other issues of the essay. Also, they will give you a better understanding of both nuance and understanding. This refers to both big and smaller themes that are found within a text. Despite the reader looking at hidden information within a text, you will be expected to gather a lot of information from any given portion of information. This essay requires you to interpret the text correctly and be in a position to apply it in the larger theme or the rest of the story. Your writing should have the ability to inspire readers to research and learn more about what you have discussed. Once you are through with this article, you will get a better insight into all that is needed from you as far as close-reading essays are concerned. You will be more than confident to handle one essay and get not just a passing grade but a grade you have ever yearned to get. Steps of Writing a Close Reading Essay The first thing to do after given a close reading assignment is to read it at least thrice. Your first reading is to equip yourself with the content. Then your second reading is to extract some finer details within the text. Your final reading is for you to understand the whole text and is achieved when you read slowly and keenly. As you read the text, you might have come across information that you find essential. Underline it for quick reference while writing. Necessary information can be repeated words, unusual syntax, provocative punctuation, or details you did notice during your first reading. You should invest your time in this stem by reading the text slowly. Remember discoveries are not made through a rush. Note down all the information you have underlined in the text. Try to figure out what might be connecting them or even a portion of them. From your list, what can you conclude about the theme, the larger piece, and the authors intention? Then write down the conclusions you have made above in a piece of paper. Your most robust finding should be circled and redesigned into a thesis statement. From your underlined evidence, circle the one that strongly conforms to your thesis statement. Then come up with a hook that will connect to your broader idea of your thesis statement. For instance, if your thesis statement was about being watched unaware shown in the short story The Yellow Wallpaper, written by Charlotte Perkins Gilman, you may decide to start using a quote or interesting statistics on being watched unaware. Then make sure you discuss the above concept in an additional three to four sentences but still in your introduction. At the end of your submission, state the thesis statement you had prepared. In the first paragraph of your essay body, discuss the primary textual evidence. It should be brief and direct to imagery, language, syntax, repetition and any other thing you had noticed while reading the text of. Explain why it is essential and how it supports your thesis statement. Repeat step 8 with the other two body paragraphs in your essay. In this step, you will have to summarize your argument using a new fashion of language. You should do this without the slightest kind of repetition. Try in your summary to remind your readers how the details will help them get an understanding of the text. To achieve this, you have to connect your thesis statement to the bigger picture of the era. If for instance, you are discussing uncanny found in The Yellow Wallpaper, you may have to link your thesis statement to the human lineage to make people understand afterlife. The Format for a Close Reading The format for writing this kind of essay is not different from other essays you have come across. First, you begin your essay with an introduction and insert a thesis statement at the end of your introduction. After the introduction, you will write three body paragraphs in support of your thesis. In these body paragraphs, you will use detailed textures that are shown as quotes. In your conclusion, you will restate your thesis statement but using a new fashion of language making reference to the content of your essay. In case you are writing a close reading on a short story book or poem, then there is no need for you to specify the section your essay will deal with. But for longer pieces of writing or stories, you will have to specify using your introduction. For instance, you can decide to write something of this sought: The paper will explore the authors use of color in chapter one of The Red Badge, of Courage. Also, you can state it this way: The paper will examine repetition of the gerund in the Burial of the Dead in T.S. Eliots poem, ‘The Waste Land. Close Reading Essay Topics Daisys voice and words in ‘The Great Gatsby: Explain their indication on the authors character. The Beverage used in ‘The Great Gatsby: how they display both emotional and actual events. How does the phrase ‘old spot help in identifying the time when the novel ‘The Great Gatsby was created? What was the author trying to pass across by using Cigarettes and Smoking in the novel ‘The Catcher in the Rye? In the novel ‘The Catcher in the Rye, pick one slung word used by Holden and argue on it. In ‘This is just to say, discuss the word choice, structure, syntax, and visual elements that William Carlos used. What makes inscrutability more mysterious in Eliots ‘The Waste Land? Discuss how Biblical and religious symbols have been used to drive the narrative in The Red Badge of Courage? An Example of A Close Reading Essay The most known form of punishment associated with solitary confinement that lies in isolation is torture and its associated structures. It is manifested in the prevention of human association, stimulus, or exposure to the outside world. The above premise helps in shaping the renewed short story, Charlotte Perkins Gilmans, The Yellow Wallpaper. Majority of scholars who have read the story interpret it as a tale by a woman who went mad because of stimulus, isolation and excessive bearing of men who were in her life. Though their interpretation seems legitimate and valid factors for the heroine, the author places a very deliberate hint in the story that proposes that sees the story as a ghost story and there is something hidden that was influencing the main character in this story. It takes the author great pain to describe the grand empty house that was rented by the couple during summer. The house seemed to be having an exciting story of darkness. The house itself is in an environment that is isolated about three miles from the nearest town. These make me imagine English places I have read about. They have hedges, walls, and gates that are surrounded by other several little houses for workers. Even though the experience described in the story does not sound dark, the author aimed at provoking the subconscious mind of the readers. Coming across the word ‘English places will make readers think of dark, expansive, and gloomy places. The use of hedges, walls, locks, and gates helps in bringing the idea of captivity for those associated with such places. The authors reference to several small houses surrounding the place shows that there are numerous places for individuals and bad things to hide in. The concept of the dark history of the mentioned house is found in the following information. There were greenhouses, too, but they were all broken now. This is a provocative technique used by the author, and he deliberately avoided to mention that the houses were empty, or had rusted or needed some renovation. The only possible way of breaking a greenhouse to break the glass used to construct it. This shows that there is an existence of some violence, provocation, or rioting that resulted in the described situation. Further detail leaves the reader in anxiety. There was some legal trouble, I believe, something about the heirs and coheirs; anyhow, the place has been empty for some years. This technique is highly suggestive, and one would wonder the kind of trouble that would keep the place empty for that long duration. If there would be a suggestion, then it is like heirs are trying to vie to get to live in the place. This is if the situation is as described above. The situation suggests an ugly situation between family members or even chaotic in the country. Then the floor is scratched and gouged and splintered, the plaster itself is dug out here and there, and this great heavy bed which is all we found in the room, looks as if it had been through the wars. The above statement shows that there was someone who was held captive early. In the story, we are told severally that in the windows, there were bars and rings and things were also found on the walls. The fact the author tells us of gouges and plasters that had been dug shows that someone was really trying to escape from this place. This further creates a picture in the readers that someone was trying to escape but might have died and the ghost would possibly be observing the heroin in another part. To sum up, Gilman relied heavily on several details in his book, ‘The Yellow Wallpaper to bring out the aspect of the ghost story in the traditional setting. In this story, what drives the heroine insane is the existence of a supernatural being as well as forced seclusion. Information on the occult and uncanny is prevalent. It would be possible that the house was possibly a hidden place for murder. Because of torture and murder that took place in this house, it is full of marvelous energy and dark spirits and is waiting for any vulnerable individual like the main character in this case. Though the character goes mad, it would be even more challenging to start blaming all those surrounding her. The author intentionally suggests that there is something unusual with the room and the house in general and the history of this mysterious house would be sordid. Conclusion A close reading essay helps you to put in place your detective gears and examine a piece of writing more keenly. The intention of teachers giving out this kind of assignment is to test your ability to notice smaller details and relate them to the whole work. As a student, we would advise you to concentrate on the minor aspects of either poem or story provided. This is where most students and some scholars fail as they only focus on the major themes and forget about the smaller issues. After discovering them, then let the details you have found guide you throughout your discussion. This would be more fun as it gives you an opportunity to view the literary piece from another perspective. As we always advise students, if you still think you have a challenge handling this kind of assignment contact us. Our writing team is well equipped and has enough experience on this assignment so you should not worry at all. It will take them the shortest time to help you get on track with your writing, or if you are going in circles, they will guide you refocus your work.

Will Youtube be the new Academy of Arts Article Example | Topics and Well Written Essays - 500 words

Will Youtube be the new Academy of Arts - Article Example It gives billions of individuals a chance to â€Å"discover, watch and share originally created videos. It is a virtual forum where people can connect, inspire and connect with others from around the world and it also acts as a platform on which creators of original content can show their material (30). Alexa, a company that classifies websites according to popularity and usage, has continually ranked YouTube among the top five global websites. It lies on the same wavelength as websites such as Google and Facebook in terms of global popularity (Burgess and Green 12). The power of YouTube as a video sharing channel has elicited wide ranging opinions from scholars and social network experts. Uploading videos on the site is easy and free. It offers a wide range of video categories such as gaming, animation, news, entertainment and many others. Since the advent of YouTube many people who were little known outside their neighborhoods and schools became famous because they were able to upload and show the world what they had to offer (Cheng, Dale and Liu 144). Researchers believe that the potential of YouTube as a means of talent discovery is not going to fade any time soon. However, it is generally agreed that one does not have to become famous simply by adding his or her video on YouTu be, there has to be some level of creativity to go with it (Burgess and Green 43). Most of the people who have posted their videos on You Tube and ended up becoming famous for doing that include Jackie Evancho, Maria Aragon who is a 10 year old singer, Edwards Gould who is a world famous animator and there is of course the sensational Justine Bieber, the Canadian child superstar who has taken the music world by storm. Bieber was discovered on YouTube after his mother posted some videos of himself singing. Jackie Evancho is also a child superstar whose talent was discovered on YouTube. She finished second on the fifth season of the popular show ‘America’s

Macroeconomic Convergence, Development And Growth Essay

Macroeconomic Convergence, Development And Growth - Essay Example The convergence process is dependent on a large number of factors such as the population growth, speed of capital formation and the presence of efficient economic policies as well as appropriate financial institutions. Along with this the accumulation of human and physical capital are important as it significantly influences the savings and rate of investment (Halmai & Vasary, 2009, p.3). Technological spread, change in growth rate and total productivity of the factors are the major players in enhancing the rate of convergence (Halmai & Vasary, 2009, p.3). As per professor Jeffrey Sachs, countries following closed economic polies have not been successful in converging. The countries following closed economic policies had a growth rate of 2% whereas the countries following open economic policies have a growth rate of 4.5 %. As sited by many economists, endogenous rather than the exogenous factors triggers the growth of an economy (Alfaro et al, 2005). The Asian tigers such as Taiwan, Hong Kong, Singapore and South Korea have been successful in converging with the developed countries. An economy is said to have achieved economic growth, if it is able to produce more goods and services than what it used to produce initially. Economic growth is often related with technological progress. If an economy has achieved growth than the standard of living of its citizens also improves. In US, the economic growth occurred with the introduction of high technology in the country. Financial development also follows from the economic growth. This is due to the fact that if an economy is financially sound then its economy is also developed. Association between Economic Growth and Macroeconomic Convergence Economic growth takes place in a country whenever the resources are utilised more efficiently (Romer, 2007). As per the neoclassical growth theories, a country converges to its steady state rate, if there exists diminishing returns from investing in the physical capitals. Poore r economies have a greater tendency to converge owning to its high marginal productivity. This process of convergence which eventually leads in the equalisation of the per capita incomes amongst the countries is called absolute convergence. If for a country the convergence takes place both in terms of growth rate as well as income levels than the process becomes beta convergence. According to the idea of club convergence, if countries have similar initial conditions then they have a tendency to converge. This concept is regarded as sigma convergence. It is also emphasised that if the countries vary in their initial conditions then they will not converge, this could however be overcome if the economic policies could eliminate the variations. Solow growth model emphasise that such variations in a country’s economic policy cannot lead to long run economic growth (Romer, P, 2007). As the scatter plot alongside shows, the association between average annual growth rate and real GDP per capita need not be associated similarly for all nations, even though they are featured by similar initial characteristics. A country’s economic growth is measured by its level of technological progress. According to the endogenous growth theory, creation of enlarged market in an economy leads to a better utilisation of economies of scale. This on the other hand has a positive impact on a